Is the Fear of Terrorism Grounding Business Travel?
The act of terrorism that unfolded in the sky over Iran, where Ukranian International Airline Flight 752 was shot down killing 176 people, was horrific by any comparison. But the collateral damage went far beyond families being ripped apart.
In the wake of the tragedy we can see the impact it has on business travel as many airlines are avoiding airspace in and around Iran and Iraq. The FAA created a no-fly zone for US civil aircraft . Other airlines are following the FAA's guidance, but much of the airspace, including over the waters of the Persian Gulf, is virtually unavoidable for Middle Eastern airlines like Emirates, Etihad, and Qatar, which fly passengers globally via Middle Eastern hubs.
In 2015, when Paris suffered a terrorist bombing, Business Travel Coalition, a U.S.-based lobby group, recently released a survey of 84 corporate, university and government travel and risk managers from 17 countries on attitudes of trips to France following the bombings. Twenty-one percent of the respondents said they were very or somewhat likely to cancel travel to France for “some period of time,” and 20% were somewhat likely to cancel travel to and within Europe. A large majority said they’d probably allow employees to decide whether they were prepared to head to France. One in five corporate travel managers is likely to cancel trips to Paris “for some period of time.” These are not surprising statistics.
Terrorism has been defined as “The use of violence to instill a state of fear,” and that effect is far-reaching; a bomb explodes in Paris and it’s likely that 5,600 miles away in California some corporate risk manager for a Fortune 500 company is seriously considering cancelling a business trip to Europe, a visceral reaction that could cost his company untold sums of money. Mission accomplished.
But it doesn’t have to be that way.
I fully realize that the fire that fuels business owners is the desire to overcome any obstacles perceived to hinder the bottom-line. But there’s no way a sane person can watch the news today and not wonder what is the risk if I undertake a business trip overseas? Will I fall victim to a terrorist act? I contend that the answer to this question is to put your risk in perspective.
Although it’s a sad state of affairs that there will most likely be another terrorist attack somewhere in 2020, it doesn’t mean there’s a high degree of risk involved for you personally. According to the U.S. State Department, the number of U.S. citizens killed overseas by incidents of terrorism from 2001 to 2013 was 350. You have a greater risk of being killed in a car crash (one in 19,000), drowning in your bathtub (one in 800,000), or being struck by lightning (one in 5.5 million) than perishing in a terrorist attack (one in 20 million).
It’s important that we don’t allow acts of terrorism to knock the wheels off our economy. Business travel is a key element in making us what we are, so it’s imperative that we mitigate that risk whenever possible.
The first thing is to make sure you aren’t so focused on terrorism that you fall victim to the common risks swirling around us every day. For instance, when traveling overseas don’t be so obsessed with where you think an incident might happen (no matter how statistically unlikely) that you select an alternate route that takes you through the last place on earth where you’d want to get a flat tire in the middle of the night.
The second thing is to minimize the risks you do have some control over. Stay up-to-date on the State Department’s list of global hot spots, and have your business travel professional plan each step down to the slightest detail (air, hotels, ground, communication, etc.).
Detailed planning is paramount because any type of business travel in these uncertain and even downright scary times is all about controlling the risk. And that can start with the simple act of driving carefully on the way to the airport. That way the most likely risk you’ll ever face on your trip is already behind you before you even board the plane.
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