Your privacy is important to Equilibrium Travel Management, Inc (EQ). Our goal is to provide you with a personalized online experience that provides you with the information, resources, and services that are most relevant and helpful to you. This Privacy Statement has been written to describe the conditions under which this web site is being madebavailable to you. The Privacy Statement discusses, among other things, how data obtained during your visit to this web site may be collected and used. We strongly recommend that you read the Privacy Statement carefully. By using this web site, you agree to be bound by the terms of this Privacy Statement. If you do not accept the terms of the Privacy Statement, you are directed to discontinue accessing or otherwise using the web site or any materials obtained from it. If you are dissatisfied with the web site, by all means contact us at; otherwise, your only recourse is to disconnect from this site and refrain from visiting the site in the future.

The process of maintaining a web site is an evolving one, and EQ may decide at some point in the future, without advance notice, to modify the terms of this Privacy Statement. Your use of the web site, or materials obtained from the web site, indicates your assent to the Privacy Statement at the time of such use. The effective Privacy Statement will be posted on the web site, and you should check upon every visit for any changes.

Sites Covered by this Privacy Statement
This Privacy Statement applies to all web sites, domains, information portals, and registries maintained by EQ.

Children’s Privacy
EQ is committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children’s online activities and interests. EQ does not intentionally collect information from children under the age of 13, and EQ does not target its web site to children.

Links to Third Party Web Sites EQ’s web site may provide links to third-party web sites for the convenience of our users. If you access those links, you will leave EQ’s web site. EQ does not control these third-party web sites and cannot represent that their policies and practices will be consistent with this Privacy Statement. For example, other web sites may collect or use personal information about you in a manner different from that described in this document. Therefore, you should use other web sites with caution, and you do so at your own risk. We encourage you to review the privacy policy of any web site before submitting personal information.


Non-Personal Information
Non-personal information is data about usage and service operation that is not directly associated with a specific personal identity. EQ may collect and analyze non-personal information to evaluate how visitors use EQ’s web site.

Aggregate Information
EQ may gather aggregate information, which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include referral data (the web sites you visited just before and just after our site), the pages viewed, time spent at our web site, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of our sites, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration.

Log Files
Every time you request or download a file from the web site, EQ may store data about these events and your IP address in a log file. EQ may use this information to analyze trends, administer the web site, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.

Our site may use a feature of your browser to set a “cookie” on your computer. Cookies are small packets of information that a web site’s computer stores on your computer. EQ’s web site can then read the cookies whenever you visit our site. We may use cookies in a number of ways, such as to save your password so you don’t have to reenter it each time you visit our site, to deliver content specific to your interests and to track the pages you’ve visited.
These cookies allow us to use the information we collect to customize your experience so that your visit to our site is as relevant and as valuable to you as possible.

2. Most browser software can be set up to deal with cookies. You may modify your browser preference to provide you with choices relating to cookies. You have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject cookies, certain of the functions and conveniences of our web site may not work properly, and you may be unable to use those of EQ’s services that require registration in order to participate, or you will have to re-register each time you visit our site. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. We do not link non-personal information from cookies to personally identifiable information without your permission.

Personal Information
Personal information is information that is associated with your name or personal identity. EQ uses personal information to better understand your needs and interests and to provide you with better service. On some of EQ web pages, you may be able to request information, subscribe to mailing lists, participate in online discussions or provide feedback. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs, passwords, and billing information.

Information you provide on EQ’s web site is used to create a user profile, and some information may be shared with other of clients and web site users. Your contact information may be provided to other users on a secure web site to encourage and facilitate collaboration, research, and the free exchange of information and ideas among EQ’s clients, but we expressly prohibit you from using others’ contact information to send unsolicited commercial correspondence. EQ’s users automatically are added to EQ’s mailing lists. By providing us with your personal information, you expressly consent to our storing, processing, and distributing your information for these purposes.

Company Information
Company information is information that is associated with the name and address of an EQ client organization and may include data about usage and service operation. The primary representative of any EQ’s client organizations may request usage reports to gauge the extent of their employees’ use of EQ’s services or other activities. You should be aware that information regarding your participation in online forums, for example, may be made available to your company’s primary representative and to EQ’s staff members.

EQ may use non-personal data that is aggregated for reporting about web site usability, performance, and effectiveness. It may be used to improve the experience, usability, and content of the site. EQ may use personal information to provide services that support the activities of its clients and their collaboration on various projects. When accessing EQ’s web site, your personal user information may be tracked by EQ in order to support collaboration, ensure authorized access, and enable communication between users.

Credit card information may be collected to facilitate purchases through our site. If you purchase a product or service from our web site, such information will not be kept longer than necessary for providing the services requested. Credit card numbers are used only for processing payment and are not used for other purposes. Payment processing services may be provided by a third-party payment service, and a management company external to EQ may provide support for these financial activities. EQ may share your personal information with its partners to facilitate these transactions.

Information Sharing
EQ does not sell, rent, or lease any individual’s personal information or lists of email addresses to anyone for marketing purposes, and we take commercially reasonable steps to maintain the security of this information. However, EQ reserves the right to supply any such information to any organization into which EQ may merge in the future or to which it may make any transfer in order to enable a third party to continue part or all of its business activities. We also reserve the right to release personal information to protect our systems or business, when we reasonably believe you to be in violation of our policies or terms of use, or if we reasonably believe you to have initiated or participated in any illegal activity. In addition, please be aware that in certain circumstances, EQ may be obligated to release your personal information pursuant to judicial or other government subpoenas, warrants, or other orders.

You should be aware that some items of your personal information may be visible to other users of the web site. EQ’s client database may retain information about your name, e-mail address, company affiliation, and such other personal address and identifying data as you choose to supply. That data may be generally visible to other EQ clients. Your name, e-mail address, content and other information you may supply also may be may be permanently archived.

3. Given the international scope of EQ’s clients, personal information may be visible to persons outside your country of residence, including to persons in countries that your own country’s privacy laws and regulations deem deficient in ensuring an adequate level of protection for such information. If you are unsure whether this privacy statement is in conflict with applicable local rules, you should not submit your information. If you are located within the European Union, you should note that your information will be transferred to the United States, which is deemed by the European Union to have inadequate data protection. Nevertheless, in accordance with local laws implementing European Union Directive 95/46/EC (“EU Privacy Directive”) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, individuals located in countries outside of the United States of America who submit personal information do thereby consent to the general use of such information as provided in this Privacy Statement and to its transfer to and/or storage in the United States of America. If you do not want your personal information collected and used by EQ, please do not visit this web site.

Access to and Accuracy of User Information
EQ is committed to keeping the personal information of our users accurate. All the information you have submitted to us can be verified and changed. In order to do this, please email us a request at We may provide members with online access to their own personal profiles, enabling them to update or delete information at any time. To protect our user’s privacy and security, we also may take reasonable steps to verify identity, such as a user ID and password, before granting access to modify personal profile data. Certain areas of EQ’s web site may limit access to specific individuals through the use of passwords or other personal identifiers; a password prompt is your indication that a members-only resource is being accessed.

EQ makes every effort to protect personal information by users of the web site, including using firewalls and other security measures on its servers. No server, however, is 100% secure, and you should take this into account when submitting personal or confidential information about yourself on any web site, including this one. EQ assumes no liability for the interception, alteration, or misuse of the information you provide. You alone are responsible for maintaining the secrecy of your personal information. Please use care when use access this web site and provide personal information.

Opting Out
From time to time EQ may email you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the directions provided within the electronic newsletters and announcements.

Contacting Us
Questions about this Privacy Statement can be directed to

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